Today’s audience is overloaded with messages from various sources, simultaneously. In order for a routine message to cut through the clutter and get attention, it must be direct and front-loaded.

Today’s audience is overloaded with messages from various sources, simultaneously. In order for a routine message to cut through the clutter and get attention, it must be direct and front-loaded.

Take a look at the Components of Routine Messages found in Chapter 9 of your textbook. Now, identify a recent routine business message from your work or other professional organization.

Identify one component of the message (from the list of components of routine messages) for further development. Then analyze that component and consider how it might be improved.

For the discussion, share the routine message you are analyzing, then identify the component you are reviewing. Explain how you would improve that component of the message. Be sure to reference concepts from your textbook as well as any context that may be relevant to how the message is received.

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