Action Plan – Learning Team Assignment
XYZ Consulting has proposed a project to be conducted with Brookdale Senior Solutions. Project Details are listed in the table below. Plus please read the following attachments for additional reference:
Consulting Plan: Balanced Scorecard and Causal Chain Scorecard
Brookdale Project Plan 2 Work Breakdown Structure and Costs
Prepare a “300 words” Action Plan in which you include the topics highlighted in RED ONLY:
Examine the various processes of data collection.
Introduction, Conclusion and final formatting/submission
Develop a process of data collection for all levels including reaction, learning, application, and impact.
Measure the inputs using a variety of measures such as:
The type of consulting project
The functions in the organization
The users of the project (the people directly involved)
The support staff and others who may be involved
The timing of involvement of all parties
The duration of the involvement
The place of involvement
The cost of the project, including direct and indirect costs
The inefficiencies surrounding the project
Analyze the process to be used in the project to convert data to a monetary value.
Discuss how this information will be used.
The paper must include references/sources to at least 1 scholarly references/source. No more and no less. You may only use your course textbook chapter attachment for these 3-5 different scholarly references/sources.
Assignment Details
Organization:
Brookdale Senior Solutions
https://www.brookdale.com/en.html
Project type:
Evaluating the needs for training and development to improve operational performance
Reason for Project:
· Resident neglect and abuse- Activities of Daily Living Refresher Training for nursing aide staff
· Poor management/employee communication- Effective Communications Workshop for management and employees
Project Goals
· To improve the quality service and resident care at the Brookdale Senior Living Solutions long-term care facility.
· To ensure that the nursing staffs will gain relevant skills and competence to provide quality service and care to its’ residents through in-house refresher training.
· To standardize the communication process to improve management decision making.g-term care facility.
· To ensure that the nursing staffs will gain relevant skills and competence to provide quality service and care to its’ residents through in-house refresher training.
· To standardize the communication process to improve management decision making.
