1) What types of business processes are well suited to electronic commerce?
2) What are the advantages of Bluetooth technology?
3) Would you buy a used car on ebay? Why or why not? Explain the process and your reasoning.
4) Define “direct materials” and “indirect materials.” List reasons for a large company having two separate departments to manage the purchasing of each.
5) Select a retail store with which you are familiar that has a Web site on which it sells products or service as similar to those it sells in its physical retail stores. Explore the Web site and examine it carefully for features that indicate the level of service it provides. Using your experience in the physical store and your review of the Web site, write an short evaluation of the company’s touchpoint consistency.
