Points: 25
Your employer is considering the implementation of the balanced scorecard approach for performance measurement. Assume that your employer has asked you to make a preliminary survey of balanced scorecard literature to assess the advantages/disadvantages of this performance analysis method.
Many business consultants offer consulting services to assist companies in developing and implementing a balanced scorecard performance management system. Find some of their web sites. See how they view the balanced scorecard, examine the services offered, and consider the expected benefits. See if they offer examples of successful implementations.
Review journal articles regarding the nature of the balanced scorecard approach, issues to be resolved in implementation of this approach, and expected benefits. Review the balanced scorecard discussion in Module 23, pages 23-17 through 23-20. Several articles of interest may be found under CLASS HANDOUTS, RESEARCH ASSIGNMENTS, BALANCED SCORECARD RESEARCH PAPER.
Draft a 2-3 page paper (excluding cover page) that describes:
1. the nature of the balanced scorecard approach
2. examples of successful implementations
3. balanced scorecard performance measurement categories
4. examples of performance measurements
5. issues to be resolved in implementation of the balanced scorecard approach
6. expected benefits of the balanced scorecard approach 7. other interesting issues related to balanced scorecard approach.
Prepare a bibliography at end of paper listing sources used in writing of paper.
Write your paper. Ask a friend to critique your paper. Ask them to be honest. You will probably have to completely rewrite your paper. Continue this process until you have a well-written paper.
Grading criteria: The writer should:
1. Clearly identify the problems/issues presented.
2. Present and assess the relevance of supporting evidence found in the review of journal articles and web sites. 4 . Clearly identify and assess conclusions, implications, and consequences.
5. Compose a paper which is well written, using appropriate grammar, a logical sequence, and easy to read format.
6. Papers will be checked for plagiarism. Review syllabus (see page 6) for warnings and cautions re plagiarism. Significant plagiarism will result in a penalty of 20% to 100%. Points assigned to paper: 25 points.
Formatting of report: Microsoft Word format. One inch margins
( top, bottom, sides). Double space. Use a 12 point font. Cover page should provide title of research paper, author, class, and due date. All should be centered and neatly spaced. Send your paper via email to: wayne.nix@jsums.edu
At the subject line enter: Balanced
Attach a copy of the file (Msword format) to the email and name the file last_first_balanced.doc where: last = your last name first = your first name
