Health care workers must have effective interpersonal skills; many employers look for candidates with these skills. Interpersonal skills and relationships have a direct effect on every organization. Communication is one of the most crucial interpersonal skills practiced in the workplace. Lack of effective interpersonal communication can cause confusion and conflicts.
Even with effective interpersonal communication, conflict can happen. Conflict ensues when people have different opinions and find it difficult to adapt to each other. A successful conflict management strategy will address everyone’s concerns so coworkers are more effective and have greater job satisfaction. You must understand the different types of conflict and analyze the effectiveness of management styles in dealing with conflict. Having effective strategies for avoiding and dealing with conflict will help you communicate proficiently.
