Article Review -IT Multisourcing Strategy

Article Review -IT Multisourcing Strategy

How adidas Realized Benefits from a Contrary IT Multisourcing Strategy
Instructions for Article Review 3

Table of Contents Learning objectives of Article Review 3 ……………………………………………………………………………. 2

Tips for reading this article ………………………………………………………………………………………………. 2

What is not required …………………………………………………………………………………………………….. 2

Formatting instructions: How to format your review essay…………………………………………………… 3

The structure of your review essay ……………………………………………………………………………………. 4

1. Introduction …………………………………………………………………………………………………………….. 4

2. Summary …………………………………………………………………………………………………………………. 4

3. Practical implications ……………………………………………………………………………………………….. 4

3.1. IT outsourcing decision ………………………………………………………………………………………. 4

3.2. Managing IT multi-sourcing using vendor overlaps ……………………………………………….. 4

4. Conclusion ………………………………………………………………………………………………………………. 5

References ………………………………………………………………………………………………………………….. 6

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Learning objectives of Article Review 3 In the late 1990s, the typical outsourcing contract involved a single vendor. The practices of

outsourcing has evolved (Bapna, Barua, Mani, & Mehra, 2010), and client organizations

increasingly engage multi-sourcing (Wiener & Saunders, 2014).

IT multi-sourcing refers to “the delegation of IT and IT-enabled services to multiple vendors,

who must work collaboratively to deliver services to a client organization” (Bapna et al., 2010:

p.786). In general, multi-sourcing is expected to help client organizations mitigate the risks of

single sourcing. Traditionally, IT multi-sourcing employs the modular structure, assigning

exclusive work areas (“module”) to corresponding vendors. Such high vendor modularity limits

the level of ongoing competition among vendors. Thus, modular multi-sourcing results in vendor

lock-in and limiting organizational flexibility.

Our textbook (Pearlson, Saunders, & Galletta, 2016) Chapter 10 introduces a new type of IT

multi-sourcing strategy, which seeks to overcome the constraints of modular multi-sourcing,

taking an example of Adidas (see p.216). This week we will further explore this new type of IT

multi-sourcing strategy which embraces vendor overlaps, using the practice-based article by

Aubert, Saunders, Wiener, Denk, & Wolfermann (2016). This article review will help you

develop further understanding of IT multi-sourcing and broaden your perspective on sourcing.

The learning objectives of Article Review 3:

 Explain the primary drivers and risks of insourcing and outsourcing.

 Understand IT multi-sourcing models.

 Explain the benefits and risks of IT multi-sourcing.

Tips for reading this article Start with making your notes on basic terminologies such as customers (clients), vendors

(providers), insourcing, outsourcing, single sourcing, multi-sourcing, looking at my notes and the

textbook.

 My notes (#16 – #19), in particular, provide the summary of

o IT outsourcing relationship taxonomy (#16)

o the cost-benefit tradeoff between single sourcing vs. multi-sourcing (#17, #18)

o modular multi-sourcing vs. vendor-overlapping multi-sourcing (#19)

What is not required This is NOT a research methodology course. This means that this article review assignment does

NOT require you spend significant space on research methodologies the authors used.

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Formatting instructions: How to format your review essay 1. Provide at least 1” margins, at least 12-point font, and at least 1.15-line spacing.

2. Number all the pages.

3. Length: The maximum length of the essay is 4 pages, excluding references.

4. Use headings.

5. Place references at the end of your review essay.

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The structure of your review essay Your review essay should have the following four sections. Use headings for all sections and

sub-sections. Below I provide the body of text you should write in each section.

1. Introduction A good introduction encourages readers to read your essay with great interest and prepares them

to understand it better. You want to establish common ground, a shared understanding between

reader and you about the topic you will write in the following sections. Then, you will concisely

introduce what the focused topic is, and how your essay is organized. This section is usually a

single paragraph. Do NOT place the summary in the introduction and conclusion sections. If you

do so, the level of achievement will be lowered.

2. Summary Assume that you are giving someone who has never read the article enough detail so that they

could have a summary of the article. Your summary should NOT be a mere copy of paragraph or

the bulk of quotes from the article. You should provide a concise, comprehensive summary in

your own words. In this section, please show me that you really read and comprehended the

article at a level where you can cogently cover the most important parts succinctly.

3. Practical implications This section should have two distinct sub-sections, using Level 2 headings as follows.

3.1. IT outsourcing decision

In the first sub-section, you should identify a particular IT product or service you think would be

better outsourced in your organization (the client), particularly with a multi-sourcing strategy

which embraces vendor overlaps. Then, you should explain why outsourcing is a better option

than insourcing in the context of your organization, taking the client manager’s view.

3.2. Managing IT multi-sourcing using vendor overlaps

In the second section, as a client manager, you should discuss the benefit and the risk of IT

multi-sourcing using vendor overlaps.

1) In the first paragraph, you should discuss the benefit of using IT multi-sourcing using

vendor overlaps, AND what you would do to maximize that benefit.

2) In the next paragraph, you should discuss the risk of IT multi-sourcing using vendor

overlaps AND how you would mitigate that risk, as a client manager.

Practical implications should demonstrate your understanding of insourcing, outsourcing,

modular sourcing, and vendor-overlapping multi-sourcing.

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4. Conclusion You wrap up your review. State overall contributions of the article, theoretically and practically.

You should also write what more you would like to know. This section is usually a single

paragraph.

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References Aubert, B., Saunders, C., Wiener, M., Denk, R., & Wolfermann, T. (2016). How adidas Realized

Benefits from a Contrary IT Multisourcing Strategy. MIS Quarterly Executive, 15(3).

Bapna, R., Barua, A., Mani, D., & Mehra, A. (2010). Research Commentary—Cooperation,

Coordination, and Governance in Multisourcing: An Agenda for Analytical and

Empirical Research. Information Systems Research, 21(4), 785–795.

https://doi.org/10.1287/isre.1100.0328

Pearlson, K., Saunders, C., & Galletta, D. (2016). Managing and Using Information Systems: A

Strategic Approach, 6th Edition (6th ed.).

Wiener, M., & Saunders, C. (2014). Forced coopetition in IT multi-sourcing. The Journal of

Strategic Information Systems, 23(3), 210–225. https://doi.org/10.1016/j.jsis.2014.08.001

Learning objectives of Article Review 3
Tips for reading this article
What is not required
Formatting instructions: How to format your review essay
The structure of your review essay
1. Introduction
2. Summary
3. Practical implications
3.1. IT outsourcing decision
3.2. Managing IT multi-sourcing using vendor overlaps
4. Conclusion
References

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