Australian competition and consumer act 2010
Q1) Find out from the Web whether in the last 12 months there have been any amendments to the Australian Competition and Consumer Act 2010 and provide a summary outline of any that have occurred.
Q2) What do you understand to be the meaning of misleading or deceptive conduct?
Q3) General Stores Pty Ltd advertised for sale a “specially imported garden tool” at a very low price. It attracted large numbers of shoppers who quickly recognised the tool as a poor imitation of a well known European tool. Sales staff then convinced shoppers to buy the more expensive tool. Can General Stores Pty Ltd sell goods by this means?
Q4) Robert is aware that there is a big market for selling antique furniture. He arranges with his friend to manufacture Australian Early Settlers Kitchen Tables and Chairs. The promotion catalogue describes the items as genuine antiques. Are there any risks in conducting their business in this manner? Are there any implications for either Robert or his friend?
Q5) The Competition and Consumer Act 2010 supports organisations putting in place their own Compliance programs. These programs are designed to educate everyone so that it is easy to identify or avoid problematic practices. Generally it will not be designed to provide a guide on how to ‘solve’ potential Competition and Consumer Act problems. Describe the important benefits of having a specific Compliance program and discuss how it may achieve a positive culture within the workplace.
Q6) You are asked to put together a range of promotional and advertising materials including testimonials and some high level ‘headline statements’ of how great your organisation’s products or services are.
What do you consider may be some of the critical risks and how can they be properly managed to ensure compliance with the organisation’s legal requirements?
Q7) What needs to be in place to ensure that a business will keep the compliance program up to date and relevant?
Q8) By searching the web, using both a standard search engine and Google Scholar, see what information is available concerning the relationship between safety and productivity (or profitability). Some work on this has been done in the Australian coal industry, perhaps 15 years ago. In this context, although our interest in this subject is about pure risk in general, it is highly likely that information is only available for occupational safety (employee injury risks). Provide a report on this (who wrote what, what the work was and its conclusions) and particularly your viewpoint on the subject either from personal experience or after reading what has been found.
Q9) Explain why Lost Time Injury Frequency Rate (LTIFR) is not a useful measure of that aspect of risk that is associated with high Consequence values.
Q10) Can you explain why any competent management team would prefer to operate with lower loss and risk costs and with higher risk control costs?
Q11) Consider an organisation with which you are familiar and attempt to define the constituents of Total Cost Of Risk (TCOR). Provide a commentary on this effort.
Q12) Do some internet research into the “Triple Bottom Line” and summarise its constituent parts. Which ones of these are relevant to risk management and in what way?
Q13) not included
Q14) Describe briefly an organisation with which you are familiar. If you don’t have any relevant experience, think instead of your family. Create a risk inventory in the manner described.
Q15) What objectives do you think a contingency plan should have?
Q16) Conduct a search using Google Scholar to discover what, if any, research is done on work procedure design, particularly with regard to when it is appropriate to specify a work procedure. Write a summary of the results of your efforts.
