Business Ethics

Corporate Social Responsibility
1. What is “Corporate Social Responsibility” (CSR)?
2. How do corporations contribute to the development of society and communities?
3. Who are the key stakeholders of a firm/company/corporation?
4. Why do stakeholders matter?
5. What can stakeholders do to “harm” a corporation who ignores Corporate Social Responsibility?
6. What are some examples of “externalities”?
7. Why did PETA start a public advertising campaign against McDonalds?
8. What did McDonalds do in response to PETA’s complaints?
9. How did McDonalds amend its business strategy to address these concerns?
10. What process /steps should a corporation take to manage their Corporate Social Responsibility?
(Hint: there are 5 steps in the process)
11. What is Social Performance Auditing?
12. What are the four (4) philosophies regarding how a corporation should respond to social claims?
13. What are the four (4) key “best practices” that foster business sustainability?
14. What are the differences between the Ownership Theory and the Stakeholder Theory of the firm
/company / corporation?

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