Business Process Modeling
In this individual assignment you will learn to model business processes using the Bizagi modeling tool. You will use the Bizagi Modeler to model a total of four
business processes.
Business Process 1
Some banks now allow customers to deposit checks using their mobile phones. The process starts with the customer who must decide to initiate a check deposit. To
simplify the process we will assume the customer has logged into the banking app on her phone. The customer selects the Deposit Checks option on her mobile banking
app. The app first prompts the customer to take a picture of the front of the check with the phone’s camera. The customer takes a picture of the front of the check.
The app then analyzes the picture to make sure it looks like a valid check. If the picture is not validated the app prompts the customer to retake the picture. If
the picture is validated the app prompts the customer to take a picture of the back of the check. The customer takes a picture of the back of the check. The app then
analyzes the picture to make sure the check has been signed. If a signature is not recognized the app prompts the customer to retake the picture. If a signature is
recognized the app prompts the customer to enter the amount of the check. The customer enters the amount of the check. The app then displays a deposit preview that
includes the check images and amount and prompts the customer to complete the deposit. The customer selects Make Deposit and the app sends the deposit information to
the banking server for processing. The app then asks if the customer wishes to deposit another check. If yes, the app prompts the customer to take a picture of the
front of the check. If no, the app displays the main banking screen and the process ends.
Business Process 2
University faculty members often travel to conferences to present research papers. The associated expenses are reimbursed through a business process called Travel
Expense Reimbursement. The process starts with the faculty member filling out an expense form. The faculty member than submits the completed form to the Department
Administrator for review. The Department Administrator must make sure that the faculty member has correctly filled out the form and attached all required receipts.
If there are any problems with the form or missing receipts the Administrator returns everything to the faculty member for correction and resubmission. Once
everything is in order the Administrator sends a copy of the expense form to the Department Chair for approval. The Department Chair will either approve the request
or reject it as non-reimbursable. If the request is rejected, the Chair informs the faculty member and the process ends. If the request is approved, the Chair
informs the Department Administrator who submits the request to Accounts Payable for payment processing. Accounts Payable delivers a check for the approved amount to
the faculty member and the process ends.
Business Process 3 & 4
I would like you to identify a business process of your choosing that could be improved with an information system. Start by writing a memo that includes; a
description of the “as-is” business process, a brief description of the information system that will improve the process, a description of the “to-be” process, and a
justification for why the process change will be beneficial. Then model the “as-is” process as Business Process 3 and the “to-be” process as Business Process 4 using
the Bizagi Modeler.
Deliverables
• The Bizagi Modeler allows for multiple diagrams in the same file. Please create one Bizagi Modeler file and create and save all four BPMN diagrams within that same
file.
• Using the Bizagi Modeler, create a BPMN diagram that depicts Business Process 1. Use swim lanes for each entity involved in the process (i.e. Customer, Banking
App).
• Using the Bizagi Modeler, create a BPMN diagram that depicts Business Process 2. Use swim lanes for each entity involved in the process (i.e. Faculty Member,
Department Administrator, Department Chair, Accounts Payable).
• Write a memo to a decision maker in the organization in which your business process is used. Include a description of the “as-is” business process, a brief
description of the information system that will improve the process, a description of the “to-be” process, and a justification for why the process change will be
beneficial. Save the memo as a Microsoft Word document.
• Using the Bizagi Modeler, create a BPMN diagram that depicts the “as-is” business process and label it Business Process 3. Use swim lanes for each entity involved
in the process.
• Using the Bizagi Modeler, create a BPMN diagram that depicts the “to-be” business process and label it Business Process 4. Use swim lanes for each entity involved
in the process.
