For this case study, you may want to review the instructions for conducting case study at https://www.youtube.com WATCH?v=MxyQKUzvuhA
You may need to conduct extra research to understand all the components of the case, e.g., The Toyota Production System and used references attached.
After you have read and analyzed the Case Study attached, please response to the Questions below by critical writing 2pgs. Cite and reference your work using APA style.
1. Summarize the case study. What was the main problem? Was there any missing information that could have helped in understanding the processes or improvements discussed?
2. What TOOLS and techniques did Cleveland clinic use to improve the problem? What tools were most useful?
3. How did Cleveland Clinic apply the principles of lean and PDCA to other processes in the hospital?
4. What other TOOLS could Cleveland Clinic use to resolve the problems in the SPD?
5. What did you learn from studying this case?
