Change management, conflict resolution, strategic communication, preparedness, or crisis management in healthcare.

You have been hired as the vice president for operations for Intravelley Health. One of your first tasks is to educate the board of directors concerning the evolving natre of healthcare and how it impacts the health system.

Identify a professional or scholary journal article that addresses a topic within one of these three broad areas:’

1. Change management, conflict resolution, strategic communication, preparedness, or crisis management in healthcare.

2. Human resource s specific to health care: physician relations, staff recruitment and retention, in-service training, policy making and enforcement, counseling and professional developmen, credentialing, or unionization of professional staff.

3. The patient experience and satisfaction surveys.

Access, review and integrate the findings of the journal article into a 10-12 page analsis of your topic. Your exploration should include background of the issues, relevant laws and regulations, and strategic and operational impacts on health services organizations.

The board of directors consists of preeminent social scientists.

Note: You can examine other sectors such as long term care, palliative care, retail clinics or community health centers, if you do not want to choose a hospital setting.

APA format; 10-12 pages, In order to provide a comprehensive assessment, the selected journal article should be supported or refuted by other scholary sources (last 5 years) and should be  primary andnot secondary.

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