Communication and Ethics

overview

Write an analysis of and propose improvements to your organization’s internal and external communications as they apply to ethical behavior and social responsibility.

It is crucial for everyone to understand and respect ethical issues when it comes to organizational communication.

context

Organizational communication takes place within a context of making choices and judgments. The Assessment 2 Context document contains important information related to the following topics:

Values.
Privacy.
Data Accuracy.
Access.
Managing Ethical Issues
questions to consider

To deepen your understanding, you are encouraged to consider the questions below and discuss them with a fellow learner, a work associate, an interested friend, or a member of the business community.

After completing the Work Values Card Sort interactive media exercise, linked in the Resources, consider whether you have value congruence in your life.
Are you living according to what you value most?
Is your work in congruence with your values?
What impact does this have on your communications with others?
Assessment Instructions

Focus on the organization for which you work or with which you are otherwise involved. Examine this company’s communications related to ethical behavior within the company as well as its corporate social responsibility. Research and document the organization’s internal and external communication, such as mission statements, credos, et cetera, in regard to its values and ethics. Then complete the following:

Analyze how the company’s internal communications help support ethical behavior within the company. Examples of ethical behavior include embracing diversity and protecting confidential corporate data and private data.
Analyze how the company’s external communications reflect its commitment to social responsibility. Examples of social responsibility include indicators such as dedication to community service, compassion for the disadvantaged, commitment to charitable giving, and concern for the environment.
Propose potential improvements to internal communications that would help increase ethical behavior in the company.
Propose potential improvements to the external communications that would help bolster the company’s public perception as a socially responsible company.

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