Create a plan for developing a quality culture in an organisation
Business Management
Q. Explain how do I begin with • Create a plan for developing a quality culture. Your plan should address the following aspects of a quality culture:
o Operating philosophy
o Objectives
o Management approach
o Attitude toward customers
o Problem-solving approach
o Supplier relationships
o Performance improvement approach
Explain how planning for a quality culture for your chosen industry involves strategic planning, partnering and strategic alliances.
Based on your SWOT analysis and the plan for developing a quality culture, recommend some potential alliances and partnerships with suppliers, customers and internal groups.