Description1)
Assignment Topic :- Critically discuss the particular challenges, an operations manager faces, in managing quality in a service organisation relative to a manufacturing organisation. Cite specific examples.2) 2 companies should be mentioned in the assignment. One that offers a service (hotels, airlines, etc) and to compare it to a manufacturing company (Samsung, Apple, etc) and the challenges operation managers faces to ensure quality of the service or the product produced. 3) 6 academic references are needed.4) Harvard citation is required.5) minimum words needed is 1800.
