customer tracking
Providing excellent service to customers is one of the main objectives of any hospitality endeavor. Customer-tracking tools can help you in this endeavor. In this assignment, you’ll collect information on various types of tools available for tracking customer information.
Search the Internet for information on customer-tracking tools and use information from your personal experiences with customer tracking.
Prepare a report that:
Identifies the types of tracking tools available in the market
Discusses the ethics of tracking customers and using the information collected
Provides your views on pros or cons of customer tracking
Your report should also identify the type and style of customer tracking that you would use in your establishment. Justify your selection.
