Define and analyze business requirements/ Management Information Sys
Techno is going to migrate from a legacy telecommunication system to Voice over Internet (VoIP).
The IT project lead will determine project readiness by meeting with project participants to review roles and responsibilities. Once the project’s fundamental focus areas and deployment goals are established, project resource allocation, technology discovery, and an awareness of an enrollment and deployment model will be defined. Technical readiness pulse-check followed by system configuration and validation will be performed prior to the new system rollout.
Described below are objectives and goals, technical and system requirements, process of vendor selections, cost analysis, and implementation plan.
1.1. List of the main topics and subtopics of your Group Project presentation
– Objectives/Goals
– Decreased costs of telephone services
– Improved quality of service (QoS)
– Enhanced technology by integrating VoIP with other IP services
– Increased flexibility, mobility and productivity of the company
– Provide short-term and long-term strategic benefits for the company
Define and Analyze Business Requirements
Develop Evaluation Criteria (Construct an evaluation model that weighs a requirement against its value and priority.)
1.2. System Requirements (hosted and on-site)
– Define Network (Fiber 75MB/8MB) SIP Trunk?
– VoIP PBX ()
– Router, Wireless, Modem
– Firewall
– Mobile Clients
– Cisco IP Phone 7800
– Softphone Headsets (Plantronics Voyager Edge
– UPS Backup (APC Smart-UPS 6000VA)
1.3. Vendor Selection
– Sub-topics
– Define and analyze business requirements
– Identify third party vendor candidates
– Develop evaluation criteria
– Conduct Vendor Briefings
– Evaluate Vendors and schedule demos
– Complete vendor selection
– Complete contracting with vendor
– Cost Analysis
– Sub-topics
– Initial infrastructure investment
– Traditional PBX
– VoIP IP-PBX
– Hosted IP-PBX
– On Premise IP-PBX
– Expansion costs
– Traditional PBX
– VoIP IP-PBX
– End-user products
– Traditional units
– Conferencing units
– Mobile units
– Softphone
1.5. Implementation
– Assess Alpha’s needs and choose our solution
– Define Alpha’s Objective (VoIP and/or VVoIP)
– Timeline to Preform Upgrade
– Prepare Alpha’s Network
– Understand Current Network
– Increase Network Bandwidth
– Segment VoIP Network to Increase QoS
– Consult with VoIP Vendors to Ensure Network Readiness
– Develop Installation Plan and Schedule
– Install the VoIP Products
– Test VoIP Install on a Small Scale or Test Network
– Install VoIP Products on Segmented Network and Begin Use.
1.3. Resources
