Order Description
(1) Define the concepts discrimination, prejudice and racism and provide a brief
example of each in either the hospitality or tourism industry. Take your examples
from actual case studies that have been published and indicate these in your list of
references. Discuss two strategies that managers in the industry you select could
use to overcome one of these. Indicate an evaluation strategy that the manager
could use to measure the success of the strategy used to overcome or reduce the
incidence of the phenomenon.
Whilst the contents of the paper will vary to suit the topic and will be determined by
you, the paper will include the following:
1. an introduction, a body and a conclusion.
2. definitions of key terms using relevant literature.
3. a demonstration of critical analysis of the existing literature (e.g., samples of
journal articles, book references and media). Include at least six references in
your reference list and at least two of the six references should be journal
articles. Use APA 6 referencing style
4. an ability to apply concepts to examples from either the tourism or hospitality
industries.
5. a demonstration of the appropriate use of grammar, spelling, punctuation and
referencing.
Criteria & Marking:
The total mark for the research paper is 40%. The grading criteria for the written
paper are:
? content knowledge (40 marks);
? purpose and expression in paper (20 marks);
? organisation and structure (20 marks); and
? summarisation (20marks).
