Question
Determine how the explosion in Internet technology and information systems has impacted e-commerce within the last decade.
Determine how Internet technology and information systems optimize JIT operations and inventory levels.
Why are value-added services considered essential in a customer success program? Include a specific example of a value-added service by a logistics provider that you have recently experienced.
Provide an example of how an aircraft manufacturer uses EDI and explain its role in the firm.
Evaluate which customer service attribute would be most important to a company that supplies meals to an airline. Justify your answer.
