Developing Competitive Advantages
Describe ways that Apple can match its strengths to its opportunities to create capabilities in serving customers’ needs.
Are these capabilities and competitive advantages grounded in the basic principles of operational excellence, product leadership, and/or customer intimacy? If so, how are these capabilities and advantages made apparent to cusotmers?
Can Apple convert its weaknesses into strengths or its threats into opportunities? If not, how can Apple minimize or avoid its weaknesses and threats?
Does Apple possess any major liabilities (unconverted weaknesses that match unconverted threats) or limitations (unconverted weaknesses or threats that match opportunities)? If so, are these liabilities and limitations apparent to customers?
Can Apple do anything about its liabilities or limitations, especially those that impact the firm’s ability to serve customers’ needs?
