QUESTION 1
1. What is one of the differences between Medicare and Medicaid?
| Medicaid is funded by the federal government, while funding for Medicare is shared by the federal government and the states. | ||
| Medicaid has age limitations, while Medicare covers consumers of all ages. | ||
| Medicaid has age limitations, while Medicare covers consumers of all ages. | ||
| Medicaid has more limits on the type and duration of services covered than Medicare has. |
QUESTION 2
1. In the past, quality measures have focused primarily on process and/or structure. In order to effectively measure and improve quality, those two elements need to be put aside, and attention must be paid exclusively to outcomes.
True
False
QUESTION 3
1. A caregiver yelling at or threatening the person receiving care is a form of what type of abuse?
| fiduciary | ||
| sexual | ||
| physical | ||
| emotional |
QUESTION 4
1. A living will is a specific type of advance directive in which the consumer declares the wish to live, and specifies that all possible heroic measures be taken toward that goal.
True
False
QUESTION 5
1. The person or group in an organization that is responsible for making policy is the:
| administration. | ||
| chief executive officer | ||
| governing body. | ||
| management. |
QUESTION 6
1. While it is necessary to issue policies and establish new procedures, for cultural change to happen, behavior must change. The most effective way that a manager can change the culture of an organization is to lead by example.
True
False
QUESTION 7
1. Which of the following is a clinical application of HIT?
| a staff member enters care-related information into the information system | ||
| a manager creates a staff schedule | ||
| personnel files are updated in a timely manner
|
||
| a staff member enters billing information about a consumer |
QUESTION 8
1. As society ages, the expectation is that there will be an increases both in the number of people with a chronic condition and the number of people who have multiple chronic conditions.
True
False
QUESTION 9
1. Which culture change approach includes creating small houses and cross training staff to perform tasks across departments/functions?
| Eden Alternative | ||
| Wellspring Model | ||
| Green House Project | ||
| Pioneer Network |
QUESTION 10
1. Culture change is based upon empowering the front line staff with power and authority, and creating self-directed work teams
True
False
QUESTION 11
1. Community relations is best defined as:
| activity focused on getting consumers to purchase a product or service. | ||
| the process of building good relationships between organizations and consumers.
|
||
| the process of building a favorable image within the lngg term care facility itself.
|
||
| positive interaction between organizations and consumers.
|
QUESTION 12
1. A manager who sincerely expresses the desire to do what is right, and acts accordingly, can be said to be successful at managing ethically.
True
False
QUESTION 13
1. A team of managers asking questions such as Are there segments in the market, or What are the overall trends in the industry is engaging in:
| self-assessment.
|
||
| external assessment. | ||
| clinical development. | ||
| none of the above. |
QUESTION 14
1. When a nursing home resident refuses a bedrail to prevent a fall, the ethical conflict is autonomy vs safety
True
False
QUESTION 15
1. What is resident centered culture change and organizational culture change Why does a long term provider need to manage both? Your essay should not be more than three (3) paragraphs. To assure that I get your essay, please include it here and send a copy to my Lehman email address as well
