Discuss the Attacks of September 11th, 2001 as related the principles of “Crisis Recognition “and “failure to connect the dots”.

Answer any four of the following five questions.  Your answers/responses must be in essay format.  This is not a collaborative effort and the work therefore must be your own. Interpret the relevant literature-don’t simply reiterate it.  When appropriate, discuss the applicability of each topic to an organization with which you are familiar.

ANSWER ANY FOUR OF THE FOLLOWING FIVE  QUESTIONS:

1) Discuss the Attacks of September 11th, 2001 as related the principles of “Crisis Recognition “and “failure to connect the dots”.

2) Discuss the meaning of “imagination” as used in the following quote from the 9/11 Commission Report, “We believe the 9/11 attacks revealed four kinds of failures: in imagination, policy, capabilities, and management.”

3) Discuss the basic “Tips for Communicating during a Crisis.”

4) Define and discuss the role of “rational decision making” and “bounded rationality” as related to decision making in a crisis.

5) Discuss the meaning of the following quotation: “A civilization worthy of its name should pay special heed to disasters, learn from the mistakes they revealed, and harness intelligence, science and sympathy to make a more secure world.” (WDJ: Rising From The Ruins- Jan.16, 2010)

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