1. What are the elements of a KM framework?
2. Discuss the pros and cons of the four KM implementation paths.
3. How can you measure the effectiveness of the KM initiative in an organisation?
4. What are the tasks of a knowledge manger (refer also to Chap. 5)?
5. Where do you see differences in implementing KM in a firm, public administra- tion and a non-profit organisation?
