Domino’s Pizza Evaluation Case Study
Domino’s Pizza Evaluation Case Study
Scenario:
Domino’s Pizza is interested in determining whether or not a new employee could learn how to make a pizza using a computer/based training method (CD-ROM). The CD-ROM
application addresses the proper procedure for massaging pizza dough and stretching it to fit a 12-inch pizza pan. Domino’s quality standards emphasize the roundness
of the pizza, an even border, and uniform thickness of the dough. Traditionally, on-the-job training has been used to teach new employees how to stretch the pizza
dough to fit the pizza pan.
Instructions:
Answer the following three questions. Does anything in the presentation slides help with your evaluation process?
What outcomes or criteria should Domino’s Pizza measure to determine if CD-ROM training is an effective method for teaching new employees how to stretch pizza dough to
fit a 12- inch pan?
Who would be involved in the training?
Describe the evaluation design you would recommend to Domino’s Pizza to use to determine if CD-ROM training is more effective than on-the-job training.
Submission: Follow the instructions below.
IMPORTANT: You must write (NO Copy/Paste) a 3-page minimum document in Microsoft Word using the M-APA format as provided in the attached document above.
Use citations and references when needed.
Submit the Word.Docx file using the Assignment Attachment in Blackboard.
