Question
Essay – What is the contingency approach to the effectiveness of total quality management ? There is no one best way to manage, do we need athe management practice (eg TQM) to be tailored the particular circumstances faced by a company in order to be effective. Reference points is relevancy of contingency theory to TQM. and under what circumstances under TQM is effectiveness or ineffectiveness. can think of macro-environment of an industry/sector and the organizational size/origin/structure/culture..etc.
