1. Describe the following statement: “Everything managers do relates to control.” Use examples to validate your points.
2. What control tools do managers use in a financial organization? How effective are the controls?
3. What additional control tools would you like to see managers use in a financial organization and why?
4. How has the financial organization used empowerment to increase the managers’ span of control? How effective has the empowerment process been? What controls has a financial organization implemented to make sure employees stay within the empowerment guidelines?
5. What could be done by the management of a financial organization to remove the stigma from the word “control”?
