Provide an example to justify your response.
Your response should be at least 200 words in length.
Question 2
2. Explain operational CRM versus analytical CRM. Under what conditions would a decision maker use either application?
Your response should be at least 75 words in length.
Question 3
3. Describe how technology has allowed for the development of enhanced features in e-commerce. Please provide an example.
Your response should be at least 75 words in length.
