GLOBAL TRADE, CUSTOMER EXPERIENCE, ENVIRONMENTAL IMPACT

Engineering Management & Globalization

Homework Assignment #2

Global Trade, Customer Experience, Environmental Impact

DUE: Nov. 14, 2017.

as a PDF single file. Maximum 3 pages.

Problem 1 [10 pts.]

Learn about the details of Trans Pacific Partnership (TPP), a recently reached trade agreement among the Pacific Rim countries. Write a brief summary (1 page, 1.5 space 12 pt font) of the key elements and its potential impact it may have on your country of origin (whether it borders Pacific Ocean or not). Provide a list of at least 5 references you have consulted searching for the facts about TPP (excluding Wikipedia).

Problem 2 [10 pts.]

Describe both your best and worst customer experience with a Product (it can be two separate instances)

• Describe a product(s).
• Describe your expectations with regard to a product.
• How did the product perform with regard to your expectations?
• Why do you think it counts as your best/worst experience?

Problem 3 [10 pts.]

Write a short summary (1 page, 1.5 spaced 12 pt font) on the environmental impact of the product that your team is developing over its lifecycle. Note: teams can discuss this issue as a group, but writing has to be done separately and independently.

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