Hospitality management case study

Three (3) case studies shall be posted on Canvas.  Each case study will address a different aspect of the industry and will require a detailed analysis.  A formal Case Reportshall be created for each case study — detailed instructions contained within this syllabus.  The text of each report must be a minimum of five (5) pages and a maximum of ten (10) pages in length, not including the Title Page, and any Exhibits/Appendices and Works Cited Page.  Each Report shall have 1 ½” spacing between lines and one-inch margins on all sides.  No “creative” pagination formatting will be accepted.  This is the Capstone Course as well as the Critical Thinking/Communication Pillar Course. Accordingly, your reports must include detailed and in-depth reasoning, explanation, and analyses.

CASE STUDY REPORT CHECKLIST

  • Title page
  • Executive summary
  • Table of contents
  • Issues statement
  • Analysis
  • Alternative actions
  • Recommendations
  • Implementation plan
  • Exhibits/Appendices

  1. Title Page
    1. Your title page should contain the following:
  1. Title of the case
  2. Your name

                                            iii.     Date due/date of submission

  1. Course title
  2. Course number
  3. Instructor’s name & title

  1. Executive Summary
    1. Business reports are commonly prefaced with an executive summary which serves as a compact summary for a busy manager, a guide for the careful reader who wants to understand the report’s overall direction, and as a convenient reference for anyone wishing to use the report.
  1. It should succinctly (300 words) summarize your analysis and then focus on your key recommendations.
  2. This should be written last – once you have written your full report.

  1. Table of Contents
    1. This page presents the sections and subsections of the body of the written report, including exhibits and appendices, and gives their page numbers.
    2. This should always be readable and accurate.

  1. Issues Statement
    1. This part of your report states as clearly as possible the issues in the case (i.e., problems, predicaments, goal gaps) that require managerial attention.
    2. If there are multiple issues they should be ordered according to their importance, that is, major and minor.  This part may defend the selection of underlying issues, with reference to symptoms.

  1. Analysis
    1. The heart of the report.
    2. This is the platform upon which the eventual action-related recommendations will stand.
    3. It should convince the reader of the careful thoroughness of the report writer’s thinking.
  1. If analysis depends on any assumptions – about important information not contained in the case – the assumptions should be stated at the outset.  Be sure they are plausible and realistic.
  2. An analysis, in essence, is your reasoning about what is important in the case that results in the issues you have identified.

                                            iii.     An analysis is not simply a restatement of key case information.  Rather it uses case information to justify the sequence of claims made in the argument about what has occurred that deserves managerial attention.  An analysis may summarize key points in exhibits or use bullets to list key points.  Appendices should be used for evidence and arguments that are too technical of lengthy or only of peripheral relevance.

  1. Alternative Action
    1. All issues can usually be corrected and/or prevented by more than one course of action.
    2. This part of the report presents those reasonable, legitimate alternatives that link to your analysis.

  1. Recommendations
    1. This part begins by presenting the strengths and weaknesses of each actionable alternative, that is, evaluates each alternative in terms of some stated common choice criteria.
    2. Probable positive and negative consequences should be noted.
    3. It is common to give less space to less-worthy alternatives and more to merit-worthy ones.
    4. One alternative should be selected and carefully justified by the end of this section.

  1. Implementation Plan
    1. This part of the report states how, where, when, and by whom the recommend course of action will be implemented.
    2. How issues will be corrected and/or prevented in the future is noted here.
    3. Considerations of employee resistance, resource allocation, potential major impediments, and the like may also be noted.
    4. Specificity always enhances ones’ argument.

  1. Exhibits 
    1. This should include documents you created during the case study process – timeline, issues, goals, etc.
Order from us and get better grades. We are the service you have been looking for.