Identify two leadership and/or change management related issues within the case study.
Decide which principles, theories or models related to leadership and change management best apply to the observed facts of the case.
Develop two or three solutions to the issues you have identified using the principles, theories or models you have selected.
Identify the best solution and provide evidence from the case study to support your approach.
Related book: Leading Organizations Third Edition – Perspectives for a New Era (Hickman)