Impression Management

Paper details
Please read the article Lessons in Organizational Dramaturgy: The Art of Impression Management and answer the following:
1. What general insights did you get from reading this article?, 2. We cannot help but make an impression on others, give 2 types of impression management (IM) have you observed at work (or in classes)?, 3. What can you do SPECIFICALLY as a manager to avoid being manipulated by employees and/or peer who use IM strategies?, 4. BEYOND a strong performance appraisal system, what SPECIFIC things can an organization do to help managers avoid being manipulated by IM strategies? 5. How does this article reinforce what we have learned about EI (e.g. self-awareness, self-management, social awareness &relationship management) , ? 6. Should this article be used again, why or why not? #3 & 4 are “stretch” questions, please apply your general work knowledge and HRM knowledge.

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