Improved Customer Service

Students are responsible for submitting an applied project based on an administration/ management issue relevant to your current (or former) workplace and/or profession. It should be an examination of an issue that is relevant to operational practice and performance that has a potential solution. This project should include components learned in many ADM courses the student took in the program, i.e., “…in my Labor Relations course we studied the importance of negotiation, arbitration and mediation in negotiations. From that perspective, your paper should be prepared as if it were an internal consulting report to be presented to your organization’s decision makers. The paper should include the following:Introduction, Statement of Issue, Related Research, Possible Alternatives/Solutions, and Recommendation 10 page paper with 5 Scholarly Sources. the front page and cited work page do not count a pages.

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