Ethics of Listening
Ethics of Listening
Purpose Statement: Our purpose is to inform the class the different listening styles based on behavior, cognition, gender, and culture.
Introduction: almost people focus on ways that how people share their story, but they do not know that ethics communication effect too much on their communication. Because ethics communication is the notion that an individual’s or group’s behavior are governed by their morals which in turn affects communication, ethics communication is powerful to affect emotion in communication. Starting off the identifying problem behavior with tony…
What are we covering? What direction are we going? What will we be doing?
Hook, quick idea of our topic, how are we presenting that
Outline: Introduction (My part)
A. Topic introduction
A. Human beings have different listening behaviors. Their listening behaviors are contributed by different factors.
II. Identifying Problem Behaviors (My part)
B. Types of listeners:
1.Fraudulent listeners- They are considered as pseudo-listeners 2.Monopolistic listeners- They have the habit of dominating conversations 3. Completers- Always assume they know what the speaker is talking about 4.Selective listeners- They listen to what appears relevant to them.
Conclusion: Research suggests that men are fraudulent listeners. Men interrupt women more than women interrupt men.
III. Segment (XXX)
C. Responding with Feedback
1. What is feedback?
1. A sentence explaining feedback
a. Type of Feedback
2. What is Evaluative?
+positive feedback. Keep and develop what we receive the compliment.
+Negative feedback. Change and stop what we receive the negative comments
+Formative feedback. Motivation for someone.
B. b) What is Non-evaluative feedback?
+Probing. Demonstrate to listen to their problem.
+Understanding. Understand their feeling and repeat their sayings
+”I” messages. Convey your feeling to someone.
IV. The Importance of Critical Thinking (XXX)
D. What Critical Thinkers Think About
1. Critical Thinking definition: “think carefully about what another person has said to you and you evaluate the believability of the spoken message.”
1. Primary focus of listening is gaining and retaining information. As a critical thinker, it is also to evaluate the person and their idea, and to make a decision of whether that individual is credible, ethical, and has reasonable conclusion.
1. Listen and determine whether the information is valid, strong, and consistent or not by questioning and applying logics instead of deciding by emotions.
1. The Critical Versus The Uncritical Thinker
b. Critical Thinker
1. Knows what he does not know
1. Is open-minded and takes time to reflect on ideas
1. Pays attention to those who agree and disagree with her
1. Looks for good reasons to accept or reject expert opinion
b. Uncritical Thinker
2. Thinks he knows everything
2. Is closed-minded and impulsive, jumping to unwarranted conclusions
2. Pays attention only to those who agree with her
2. Disregards evidence as to who is speaking with legitimate authority
b. Questions to Facilitate Critical Thinking
3. Is the speaker’s message plausible? Could it have reasonably incurred? Does it have a high probability of being true?
b. Keep In Mind The Mindfulness Factor
4. Mindful, self-aware, thoughtful and willing to connect and understand with others and their cultures and their ideas.
4. Patient and understanding, they pause to reflect before responding to react appropriately.
V. Gender and Listening Style (XXX)
1. Men listen and focus on facts or informations rather than with emotion
1. To solve problems
2. Listening towards a goal
2. Men also show their expertise and use it to control or dominate conversation
2. Men interrupt others more than women do
1. Women tend to search for relationships and rely on their feelings and intuitions
1. To offer support
2. Women can often focus on two speakers at a time
1. Listening on a conversation nearby while speaking to a person in front
b. Expressions and Listening Cues
3. Women nods head and change facial expressions (give more vocal and verbal feedback) to show interest and understanding more often than men
3. Continue eye contact
VI. Segment (XXX)
VII. Conclusion (XXX)
G. Reintroduce topic. Purpose.