journal

Paper details
1- First Journal Entry: Summary description of professional conflict you have experienced or are currently experiencing. (leadership conflicts in term of personality clashes between managers and employees).
Second Journal Entry: Identify the key issues for all parties involved in the 1st journal entry.
Third Journal Entry: Describe plan for discussion and ground rules to resolve conflict from journal entry #2
Fourth Journal Entry: Idea storming and exploring win-win solutions
from the conflict in your journal entry #3
Fifth Journal Entry: Exploring win-win solutions and drafting a voluntary agreement.
Use the textbook: The Essential Guide to Workplace Mediation and Conflict Resolution: Rebuilding Working Relationships to resolve the conflict in the journal by using the 6 steps on the textbook

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