Discussion questions: 1-KM metrics remain an issue because it is often only too easy to measure the costs of implementing KM whereas the benefits prove too elusive to measure. Discuss this KM issue: what are some of the methods and measure that can be used to make KM benefits less elusive? 2-How would you design an ethics training program for KM professionals? Draft a proposed code of ethics for KM professionals. Explain/justify each element in your proposed code. What would be the best way of publicizing this code? How would you make sure that KM professionals practice KM in an ethical fashion? 3-The “paradox of value is one of the greatest challenges facing KM today. Do you agree with this statement? Why or why not? Illustrate with examples. 4-Compare and contrast the different ways incentives can be provided for knowledge sharing. Each question should be answered in 2 pages. It means totally 8 pages for these 4 questions. Reference: Dalkir, K (2011), Knowledge Management in Theory and Practice, Elsevier Inc. chapters 9,10,11.
