Today’s organizations values knowledge as a strategically important resource, and learning as a strategically important capability for business success
Knowledge management is a discipline that promotes an integrated approach to identifying, capturing, evaluating, retrieving, and sharing all of an enterprise’s information assets. These assets may include databases, documents, policies, procedures, and previously un-captured expertise and experience in individual workers.
• Provide an introduction to knowledge management ( History, Definition, etc)
• Then compare and contrast the following two approaches to knowledge
Management:
1) Cultural/ Behavioral Approach -This approach, which has its origins in change management and business process reengineering, regards knowledge as a managerial issue. Based on this approach, although technology is necessary for the management of explicit knowledge resources, it is not the only solution for knowledge management. Based on this approach, focus is more on innovation, creativity and learning organization rather than focusing on manipulating explicit resources or knowledge creation. The dissemination and sharing of knowledge is embedded in interactions and networks among people and their institutionalized groupings e.g. teams, organizations and etc… that enable us to access the diverse resources of intelligence.
2) The Systematic Approach -The systematic approach involves the systematic practices in order to disseminate knowledge and information among appropriate people in appropriate time, to create value. It involves the representation, acquisition, creation, usage and evolution of knowledge in its many forms and the modeling, analysis and design of technical systems for supporting all facets of knowledge management.
• How can future research into Organizational Synergy advancing knowledge in the field of Business Management
• APA format must be used.
• A total of 20-25 scholarly (peer reviewed) sources must be used to support answer
• Use Headings and sub headings where necessary
