1. What are leadership systems, and how do they impact performance?
2. How do leadership, governance and social responsibility affect organizational performance? What role does leadership play in this concept?
3. Of the leadership theories, which do you find most interesting? Why?
4. How do ISO and Six Sigma play a role in building performance excellence?
5. How does an organization build a performance culture? How does the organizational culture affect performance excellence?
6. What are the barriers to change? How do you overcome the resistance to change?
