What makes that person a good listener/ HR Management
1. Rating Your Listening Skills
You can learn whether your listening skills are excellent or deficient by completing a brief quiz.
Your Task. Take Dr. Guffey’s Listening Quiz at www.meguffey.com. What two listening behaviors do you think you need to work on the most?
2. Listening: Recognizing Good Habits
You have probably never paid much attention to listening. However, now that you have studied it, you have become more conscious of both good and bad listening behavior.
Your Task. For one week focus on the listening behavior of people around you-at work, at school, at home. Make a list of five good listening habits that you see and five bad habits. Identify the situation and participants for each item on your list. Who is the best listener you know? What makes that person a good listener? Be prepared to discuss your responses in class, with your team, or in a memo to your instructor.
