Management Class
MGMT 320 – “MANAGEMENT OF BEHAVIOR AND ORGANIZATIONS”
Case #1: Sexual Harassment
Richard, a recent college graduate, is a newly hired manager in the Production Department of a medium-sized US company. He has been with the organization for three
months. For the first two months, he performed his duties very well, but during the last month, Steve, his boss, has noticed a change in Richard. He seems more tense
and uneasy and is not concentrating on his work as conscientiously as he previously did.
During the last month, Richard has been continually harassed by Paula, a coworker. At first, he tried ignoring her jokes and sexual banter. However, her persistence
has caused Richard to have very uncomfortable feelings while he is at work and at home as well. Richardconsidered the employee’s handbook concerning sexual harassment
policies and found none. He really did not know what to do.
Finally, after noticing his continually declining work, Steve asked him what was bothering him. He told him the problem and showed him information concerning the EEOC
laws dealing with sexual harassment in the workplace he had found in a human resources textbook from college. He also said that he was considering acting against Paula
if her actions continued.
Steve told him he was totally unaware of the problem but agreed something should be done. He asked him to investigate what the organization needed to do to stop this
from occurring now and to anyone else in the future. He also thanked Richard for his patience and honesty and promised him that something would be done.
Using the concepts from Chapter 9, please answer the following questions:
1. What actions should Richard take?
2. Should Steve address this current problem before he asks Richard to draft a harassment policy for the organization?
3. Is Richard the best choice to develop this document?
4. Should Paula be fired? Punished?
5. What are the choices Steve can take, and which would you choose? Why?
6. What ethical theories make the most sense (utilitarian, rights, justice) concerning this case?
7. What actions should Steve take?
Case #2: Innovating Education
Two innovation myths are that innovation occurs in a “eureka” moment and innovation can be systematized. In addition, many instances of innovation instigate
significant changes within an organization. Knowing the above, please apply the concepts from Chapter 10 to the following: How should/does UL Lafayette innovate its
delivery of education in a rapidly changing world/environment?
Case #3: Emotional Intelligence
Please go to https://dc-viawest.qualtrics.com/jfe/form/SV_eFJKMIW66Cp0PBj?Brand=ucfcos and take their emotional intelligence test. Please report your final scores.
Using the concepts from Chapter 11, what do the scores tell you about yourself (do not simply cut and paste the website’s analysis)?
Case #4: Motivating Lafayette Parish School System Teachers and Administrators
Recently there has been a rash of retirements within the Lafayette Parish School System. As such, morale is perceived to be at an all-time low. As an LPSS
administrator, what would you do to motivate the LPSS teachers? Now take the opposite side; what would you as a LPSS teacher do to motivate the administration? Please
use the concepts presented in Chapter 12 to formulate your answers.
