Managing Groups and Teams
Assignment Overview
The following case is an illustration of a group of people who have ceased to work together effectively. You will be using the Johari Window model (from the Background page) to help diagnose and suggest solutions to the problems this organization is facing.
Locate the following source in the Trident library by searching its title. You can also find it in the ProQuest database by clicking on Additional Library Sources:
Mento, A. J., Buckheit, P., & Mento, B. A. (2012). Case study: Strident property services. Journal of Business Case Studies, 8(6), 565.
Remember to follow Trident’s guidelines for master’s-level writing, The Student Guide to Writing a High-Quality Academic Paper.
Case Assignment
Prepare a 4- to 5-page paper. Support your discussion with references to the background readings, PowerPoint presentations, and additional research as needed. In your paper address the following:
Define the problem: What exactly is the problem being faced by Strident? How does group dynamics (communications, trust, and conflict) contribute to the situation? How does the Johari Window model contribute to our understanding of the problem?
Analyze the cause: What forces are working to create this problem?
Propose a solution: What does the company need to do to turn this situation around? Use the Johari Window model to suggest solutions to the problems this organization is facing. Be specific in your suggestions of recommended actions.
Overall, you must demonstrate that you have read, understood, and can apply the background materials by citing them in support of your analysis.
Assignment Expectations
Your paper will be evaluated using the criteria as stated in the Case rubric. The following is a review of the rubric criteria:
Assignment-Driven: Does the paper fully address all aspects of the assignment? Is the assignment addressed accurately and precisely using sound logic? Does the paper meet minimum length requirements?
Critical Thinking: Does the paper demonstrate graduate-level analysis, in which information derived from multiple sources, expert opinions, and assumptions has been critically evaluated and synthesized in the formulation of a logical set of conclusions? Does the paper address the topic with sufficient depth of discussion and analysis?
Business Writing: Is the essay logical, well organized and well written? Are the grammar, spelling, and vocabulary appropriate for graduate-level work? Are section headings included? Are paraphrasing and synthesis of concepts the primary means of responding, or is justification/support instead conveyed through excessive use of direct quotations?
Effective Use of Information: Does the submission demonstrate that the student has read, understood and can apply the background materials for the module? If required, has the student demonstrated effective research, as evidenced by student’s use of relevant and quality (library?) sources? Do additional sources used provide strong support for conclusions drawn, and do they help in shaping the overall paper?
Citing Sources: Does the student demonstrate understanding of APA Style of referencing, by inclusion of proper citations (for paraphrased text and direct quotations) as appropriate? Have all sources (e.g., references used from the Background page, the assignment readings, and outside research) been included, and are these properly cited? Have all sources cited in the paper been included on the References page?
Timeliness: Has the assignment been submitted to TLC (Trident’s learning management system) on or before the module’s due date?
Module 2 – SLP
Writer,, please write only 2 pages
Managing Groups and Teams
In this module, you have the opportunity to assess your own personal conflict style. You also will consider the situations in which the style might be helpful, and when it might be less than optimal—or even dysfunctional. Begin by logging on to the Leadership Center website and completing the Conflict-Management Style Survey. Be sure to read the accompanying material that follows the survey.
University of Arizona. (2016). Conflict Resolution Questionnaire. Retrieved from https://academic.engr.arizona.edu/vjohnson/ConflictManagementQuestionnaire/ConflictManagementQuestionnaire.asp
Remember to follow Trident’s guidelines for master’s-level writing, The Student Guide to Writing a High-Quality Academic Paper.
Assignment
Compose a 2- to 3-page essay that addresses the following questions:
•What is your primary conflict management style? Explain. In what types of conflict is your primary style likely to be appropriate? In what types of conflict situations is it likely to be dysfunctional?
•What is your least preferred style? What types of conflict situations are best handled by your least preferred style?
•What steps can you take to increase your use of your least preferred style in situations where it would be most beneficial, and decrease the use of the preferred style when it is likely to be dysfunctional?
•Based on your results, explain how you could improve your conflict management behaviors and under what conditions.
•Based on your results, explain how improving your conflict management behaviors might translate into actual behaviors at the workplace, and what might be the results of such an improvement.
•Include the actual Conflict-Management Style Survey results in an Appendix section of your paper.
SLP Assignment Expectations
Your paper will be evaluated using the criteria as stated in the SLP rubric. The following is a review of the rubric criteria:
•Assignment-Driven: Does the paper fully address all aspects of the assignment? Is the assignment addressed accurately and precisely using sound logic? Does the paper meet minimum length requirements?
•Critical Thinking: Does the paper demonstrate graduate-level analysis, in which information derived from multiple sources, expert opinions, and assumptions has been critically evaluated and synthesized in the formulation of a logical set of conclusions? Does the paper address the topic with sufficient depth of discussion and analysis?
•Business Writing: Is the essay logical, well organized and well written? Are the grammar, spelling, and vocabulary appropriate for graduate-level work? Are section headings included? Are paraphrasing and synthesis of concepts the primary means of responding, or is justification/support instead conveyed through excessive use of direct quotations?
•Effective Use of Information: Does the submission demonstrate that the student has read, understood and can apply the background materials for the module? If required, has the student demonstrated effective research, as evidenced by student’s use of relevant and quality (library?) sources? Do additional sources used provide strong support for conclusions drawn, and do they help in shaping the overall paper?
•Citing Sources: Does the student demonstrate understanding of APA Style of referencing, by inclusion of proper citations (for paraphrased text and direct quotations) as appropriate? Have all sources (e.g., references used from the Background page, the assignment readings, and outside research) been included, and are these properly cited? Have all sources cited in the paper been included on the References page?
•Timeliness: Has the assignment been submitted to TLC (Trident’s learning management system) on or before the module’s due date?
