Mod1 Course Project – Operations Manager Justification

THIS IS A SIX WEEK PORJECT FOR THE COURSE FOR STRATEGIC HRM:

HERE IS THE PROJECT OVERVIEW:

Project Overview

John Chip, the owner and CEO of a startup company called Chip’s Widgets, Inc., started his company in his garage. He manufactured artistic widgets by hand for the first several years of the company’s existence, and he recently expanded his business. You are the Human Resources Manager and you are trying to convince him to hire an operations manager.

You are proposing the creation of a new role of Operations Manager so that someone can manage all of the processes that will be involved in the workforce expansion efforts. There are several steps to the process. You will need to justify the need for an operations manager. After you justify the position, you will design a recruitment and selection strategy. With all businesses there is risk; you will identify a risk to the industry and design a plan to mitigate the risk. Part of the mitigation is including the operations manager in implementing a policy to make the mitigation sustainable.

Your role will also be responsible for building key performance indicators (KPIs) and management by objectives (MBOs) to measure performance. When the performance goals are not met, you will need to create an action plan to get the company back on track. Finally, the CEO will retire and you will create a succession plan to groom the operations manager to take over the role of the CEO.

Due Date

Your final project is due in Module 06. There will be individual assignments along the way. The module they are due is noted in the time line below.

Time Line

Module
Assignment
01
Operations Manager Justification
02
Recruitment and Selection
03
Assessing and Managing Risk
04
Building KPIs and MBOs
05
Creating Action Plans
06
Succession Planning

HERE IS THE WEEK1 PROJECT

John Chip, the owner and CEO of a startup company called Chip’s Widgets, Inc., started his company in his garage. He has manufactured artistic widgets by hand for the first several years of the company’s existence. He recently expanded his business and has recently hired several technicians to produce the widgets using machinery, two sales agents and a creative artist to help promote and sell the widgets, and two shipping and receiving individuals to distribute the widgets.

You are the newly appointed Human Resources manager and you have determined that, in order for the company to function optimally, the organization needs an additional role to manage the expanded workforce. You are proposing the creation of a new role of Operations Manager, so that someone can manage all of the processes that will be involved in the workforce expansion efforts.

To complete this assignment, you will need to prepare a minimum 2-page letter that you will present as part of your proposal to Mr. Chip. In your letter, you will present a case for the need to hire an operations manager. Include the following in your letter:

Discuss the benefits of hiring an operations manager.
Summarize how an operations manager would add value to the strategic direction of the company.
Describe the internal and external factors that you will consider as you work toward a plan for establishing the new role.

Use a professional tone and block letter format for this business letter.

REFEENCE:

Lussier, R. N. (2016). Human Resource Management: Functions, Applications, and Skill Development, 2nd Edition. [Bookshelf Ambassadored]. Retrieved from https://ambassadored.vitalsource.com/#/books/9781483325033/

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