1. Describe briefly what an automatic identification system (AIS) is and how service organizations could use AIS to increase productivity and at the same time increase the variety of services offered.
2. Name some of the advances being made in technology that enhance production and productivity.
3. Explain what a flexible manufacturing system (FMS) is.
4. In what ways do CAD and FMS connect?
5. What is additive manufacturing?
6. Discuss the advantages and disadvantages of 3D printing.
