QUESTION 1: Define business operations.
QUESTION 2: List the three primary functions of a business’s operations.
QUESTION 3: List the six key functions that all businesses need to address just as part of doing business.
QUESTION 4: Define managing versus leading.
QUESTION 5: Describe one of the major differences between leaders and managers.
QUESTION 6: What are the four key factors that a newly promoted leader needs to focus on?
QUESTION 7: Identify the 4 main functions of management.
QUESTION 8: Define the role of Human Resource Management or HRM as it’s often referred to.
QUESTION 9: Explain how HRM professionals are now viewed and what their main goal is.
QUESTION 10: What is the marketing mix?
