Paper details:
Process Integration Case Study
In today’s unpredictable global business environment, organizations muÕÉ≠†Њ†st be laterally integrated so that
customer requirements are accurately translated into the designs, products and services. However, changing a
traditional organization to a processcentric model can prove to be a complex and challenging task.
McAdam and McCormack state, “Organisation structures change to suit their environment and to enable strategic
decisions.” (McAdam & McCormack, 2001)
• How well is McAdam and McCormack’s proposition borne out by the evidence from the various companies
they surveyed, and in particular from Nortel Networks?
• To what extent does the evidence assembled by Cagliano, Caniato, and Spina suggest that, to be successful,
external integration strategies need to be supported by internal integration within the firm? What lessons does this
have for the businesses discussed by McAdam and McCormack?
Using the above case studies as a jumpingoff point for further inquiry, identify key areas in which supply chain
management can be influenced by business process integration and management. Your task is to prepare a 2
page paper using this week’s resources and at least two other peerreviewed practitioner or scholarly resources,
fully documented and cited in APA format.
Resources:
Cagliano, R., Caniato, F., & Spina, S. (2006). The linkage between supply chain integration and manufacturing
improvement programmes. International Journal of Operations & Production Management, 26 (3/4).
McAdam, R., & McCormack, D. (2001). Integrating business processes for global alignment and supply chain
management. Business Process Management Journal, 7(2).
Themistocleous, M., & Corbitt, G. (2006). Is business process integration feasible? Journal of Enterprise
Information Management, 19(4).
