Determine the necessary Service Level Agreements (SLA) needed from your carrier services, along with the quality of service expectations required. Consider how the SLA will affect business and how you will measure performance against the SLA.
Discuss the following topic, which must be 200 words or 3/4 page.
Determine appropriate protocols to ensure needed quality of service, which will allow for needed priorities in the organization.
Format your paper consistent with APA guidelines. A minimum of one outside academic references are required.
