Read the “Corporate Solutions at JLL” case study and answer the below questions.
What advantages and/or disadvantages does a single point of contact at a service provider have for Bank of America (BofA)?
What are the advantages and disadvantages of restructuring Jones Lang LaSalle (JLL) to create a corporate real estate services/account management function?
Should the account management function be a cost center or profit center? Why?
Should Peter Barge recruit an internal or external candidate to be the BofA
account manager?
Based on your previous discussion of advantages and disadvantages to client and
JLL, do you recommend JLL to restructure and for BofA to work with JLL as single service provider?
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