Risk analysis
Each of the different solutions proposed to address the problems and issues facing MTS Systems Corporation has a positive impact on client satisfaction. Besides this, it helps the organization retain its best talent and develop the skills and experiences of their employees (Thornton, 2004). Nonetheless, implementing these solutions is not a guaranteed direction to success; there are some underlying threats that need to be identified before they adversely affect the organization. The risk assessment of every solution is as follows;
i. Brainstorming
This method calls for participation of the thoughts and ideas of the organization’s employees. The underlying risk in this method is that the top management may receive contributions from only the talkative members of the workforce who may not have the right information to help solve the challenge. Nonetheless, this is a good approach to improve communication across different departments and job classes. Another risk of this approach is that there be a division between the different generations of the employees; for example, a case where the millennials would not prefer to share with the older generation due to fear of being undermined.
ii. Coaching
This practice involves employee training to enhance skill, experience, and knowledge. Coaching will bring changes in the structuring of the roles and responsibilities of some of the employees. There more experienced employees will be required to guide the un-experienced employees. Taking this action introduces the risk of the passing of misleading or biased information and knowledge from one generation to another making it hard to identify the cause of failure (Aartsengel, & Kurtoglu, 2013). It will also be necessary for each department to have a trainer. This will cost the organization an extra salary for the training services.
iii. Pink Bat Thinking Method
Improving the relationship between the management and the employees through this method poses a risk to the adherence of the protocol and the respect of authority in the corporation. MTS Company may change some of the organization’s operations in order to favor the employee and end up losing some of its customers due to the changing of the business image.
iv. Checklist Method
This might is a cost-effective approach which only engages the efforts of MTS top management. By coordinating this process among the different concerned stakeholders, the company will be able to have different ideas on ways to retain most of its skilled and talented employees. However, when ranking the issues hindering the company from achieving its goals, it might not show the exact situation on the ground as the issues keep changing time and again. The risk, in this case, is relying so much on this method without consulting with the employees themselves.
v. Continuous Process Improvement
This method adds an additional cost to the company and consumes a lot of the available resources in the company for it to be successful. This process might also affect the productivity of the teams involved in it especially if they are expected to carry out other crucial roles in the company. Instead of encouraging the employees to continue serving the company, this method might even make them want to leave the company sooner due to the tightening of procedures in the company.
