Since the first three minutes of a conflict are very important (Wood, 2020), can you really prepare for a conflict? Based upon the reading, videos, lecture, and your own experience, how does setting the communication climate BEFORE conflict arises play into this for you?
Since the first three minutes of a conflict are very important (Wood, 2020), can you really prepare for a conflict? Based upon the reading, videos, lecture, and your own experience, how does setting the communication climate BEFORE conflict arises play into this for you?
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