1. Which of the following structures is most appropriate for an organization that operates in a dynamic environment? Differentiated Systematic Mechanistic Organic 2. A large video company observes that smaller companies are having success with pay-per-view movies and decides to enter the pay-per-view market. This video company is pursuing which of the following strategies? R-strategy Specialist strategy K-strategy R-specialist strategy 3. Building alliances with important customers is a valuable tactic because: external linkages can provide power stakeholders share goals control of information provides power common ties are a source of power 4. Stakeholders will generally participate in an organization if contributions exceed inducements inducements exceed kickbacks payments exceed contributions inducements exceed contributions 5. At the B.A.R and Grille Restaurant, Bob and Amanda took turns cooking and waiting on tables. This type of organization is complex specialized simple coordinated 6. A large retail store has a high level of organizational inertia. Managers and employees are highly resistant to change. Which of the following is most likely to encourage organizational learning and improve the quality of decision making? Experimenting with new ideas Replacing the top-management team Adopting a mechanistic structure Listening to dissenters 7. If a company needs a high level of coordination among group members top management should be organized in a circle configuration it is better for top-management membership to continuously change top management should be organized in a wheel configuration it is better for top-management team members to have similar backgrounds 8. ________ is the study of how organizations function and how they affect and are affected by the environment in which they operate. Organizational culture Organizational theory Organizational behavior Organizational structure 9. Company XYZ is missing many new opportunities because employees do not take responsibilities or risks. What is the primary design challenge facing this organization? Coordinating the formal and informal organization Establishing levels of horizontal and vertical differentiation Balancing differentiation and integration Balancing centralization and decentralization 10. A computer manufacturer was concerned about its effectiveness, so it eliminated a level in its hierarchy and decentralized decision-making authority. Which of the following approaches is it using to evaluate organizational effectiveness? Technical Transaction cost External resource Internal system 11. Creative destruction is when the creative process becomes too important to an organization and they forget their core business entrepreneurs are forced to start their own companies. an organization’s own innovations make its existing product lines obsolete new, creative organizations drive older, less efficient organizations out of business 12. An organization that uses the internal systems approach to measure organizational effectiveness will most likely employ technology to reduce costs improve quality reduce product development time increase customer service 13. When local store managers attempt to spot trends and changes so they can respond to customer needs, they are managing the external environment increasing division of labor exerting power and control using large-scale technology 14. Core team members in a new product development effort are top managers typically work on only one development project at a time are usually engineers refers to a group of 10 people who are assigned primary responsibility for product development 15. Which innovation technique is most likely to ensure that projects receive the necessary funding? Stage-gate development funnel Product champion Product team structure Intrapreneurs 16. A large computer manufacturer makes complex products such as notebook computers and multimedia software. This company uses direct contact and the hierarchy of authority to coordinate and control activities. What design challenge does this organization face? Balancing centralization and decentralization Balancing standardization and mutual adjustment Coordinating the informal and formal organizations Balancing differentiation and integration 17. A computer manufacturer uses its competence in product design to produce laser printers. This company is pursuing which of the following strategies? Unrelated diversification Product development Related diversification Vertical integration 18. Amazon.com’s addition of CD’s and gifts represents reengineering an incremental innovation revolutionary change quantum innovation 19. Honda takes its strength in engine production and uses it to produce cars, motor bikes, and lawn mowers, creating value in different markets. This is an example of ________ strategy. marketing business-level corporate-level development 20. If an organization wants to achieve stability and predictability, what socialization tactics should it employ? Sequential, serial, divestiture Collective, informal, investiture Sequential, disjunctive, investiture Random, collective, disjunctive 21. ________ strategy is a plan to use and develop core competences so that the organization not only can protect and enlarge its domain but can also expand into new domains. Business-level Global level Corporate-level Functional-level 22. ________ defines a strategy for generating and acquiring knowledge that managers can use to define an organization’s future state. Action research Organizational development Revolutionary change Benchmarking 23. Which of the following structures is most appropriate for an organization that operates in a stable environment? Mechanistic Systematic Organic Differentiated 24. One manager has responsibility for coordinating the Diaper and Baby Soap divisions to enhance marketing activities. Which of the following integrating mechanisms is being used in this example? Direct contact Hierarchy of authority Integrating role Liaison role 25. Which of the following approaches is concerned with measuring productivity? External resource Technical Internal system Transaction cost 26. ________ is the technology that involves groups of skilled workers who interact closely to produce custom-designed products. Mass production Craftswork Engineering technology Progressive manufacture 27. To retain innovative R&D scientists, an organization needs to adopt a mechanistic structure have strong property rights establish a joint venture adopt TQM 28. Which of the following is an inside stakeholder group? Trade unions Suppliers Shareholders Customers 29. Bringing in an outside expert is a tactic to present an objective point of view shed new light on the conflict present a neutral point of view present the view of the coalition in power 30. To maintain a capacity for innovation, an organization should decrease property rights recruit like-minded scientists maintain diversity in scientists centralize authority
