Type of venue in the hospitality industry

Write a three page research paper not including the title page and references, covering one type of venue in the hospitality industry. The paper should cover the following topics:

• How technology is utilized in the venue
• Career opportunities within the venue
• Marketing strategies within the venue
• How positive and poor customer service can affect consumer behavior within the venue
• The importance of competent communication and decision making in the venue and how the concept of control is used in the venue.