Answer the following questions:
1. What role, if any, does HIM play in licensure, regulation, standards, and accreditation?
2. What are the elements of strategic management? Explain briefly.
3. What are JCAHO’s 10 step monitoring and evaluation process for quality improvement? Briefly list. What would you change on the list?
4. Name and briefly define Donabedian’s three measures used for quality assessment. Do you feel it is effective? Why or why not?
5. All healthcare facilities have a policy and procedure addressing physician suspension for delinquent records. Do you feel AOA, JCAHO, and Medicare/Medicaid should get tougher in enforcing their policies on facilities with deficiencies? What do you feel is an acceptable time frame for physicians to complete their records?
6. Name five components of job analysis. Explain briefly.
7. How important is job analysis to a company’s mission, vision, and strategic planning? Why or why not?
8. Do you believe performance evaluations show the true measure of an employee? Why or why not?
9. If you could eliminate performance evaluations, how would you evaluate your employees on job performance, production standards, and job skills?
10. Why is record assembly an important component in record completion and how will the electronic health record help in record analysis?
Answer the following questions:
1. Compare the three types of work division patterns (serial, parallel, and unit) and identify which division you most identify with. Why?
2. Name several key elements (ex: enhanced research skills) one can learn while completing projects.
3. If you have been involved in project management before, what role did you play and what aspect of the project did you find to be the most challenging?
4. What type of budget(s) would you utilize in the following projects:
o Creating a new employee orientation packet
o Preparing for a JCAHO survey
o Moving transcription back in-house.
5. What are some of the tools used for human resource planning? Why are they important components of the HR department?
6. What are diversity training programs? Why are they important to a company or are they?
7. What benefit, if any, do you feel peer presentations have on employees?
8. Do you feel performance evaluations show the total true picture of a person’s skills and capabilities?
9. How would you measure someone’s performance other than using the performance evaluation method?
10. Why is it important to have a work environment that evokes comfort and safety?
